Privacy Policy

Last updated: November 2025

Introduction

Strickland Digital LLC ("InsiderHeat", "we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our browser extension.

Information We Collect

Account Information

When you sign in with Google, we receive and store:

  • Your email address
  • Your Google account ID (for authentication purposes)

Usage Data

We store locally on your device:

  • The list of insider profile URLs you choose to monitor
  • Your notification preferences and settings
  • Hash values of detected content (to identify new posts)

Payment Information

If you upgrade to InsiderHeat Plus, payment is processed by Stripe. We do not store your credit card information. We only store:

  • Your Stripe customer ID
  • Subscription status (active, canceled, etc.)

Website Access

The extension only accesses the content of the specific profile pages you explicitly configure for monitoring (on ON3, 247Sports, Reddit, and X/Twitter). It does not access or collect data from any other websites, including pages you visit outside the monitored URLs. Page content is read only for the purpose of detecting new posts and is never stored or transmitted to our servers.

Analytics Data

We collect anonymous usage analytics to understand how the extension is used and improve the service. This includes:

  • Extension events (install, feature usage)
  • Platform types being monitored (e.g., "Reddit" or "ON3", not specific usernames)
  • A randomly-generated client ID (not linked to your identity)

We do not collect any personally identifiable information through analytics. We do not track which specific profiles you monitor or the content you view.

Error Reports

We collect anonymous error reports to improve the stability and reliability of the extension. Error reports include technical information such as error messages and stack traces, but do not include any personally identifiable information.

How We Use Your Information

We use your information to:

  • Provide the monitoring and notification service
  • Authenticate your account
  • Process payments and manage subscriptions
  • Send you notifications about new posts from monitored insiders

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Third-Party Services

We use the following third-party services:

  • Google Authentication: For secure sign-in
  • Firebase (Google Cloud): For user authentication and data storage
  • Stripe: For payment processing
  • Google Analytics: For anonymous usage analytics (no personally identifiable information is collected)
  • Sentry: For anonymous error reporting and crash diagnostics

Each of these services has their own privacy policy governing their use of your data.

Data Storage and Security

Your monitored users list and preferences are stored locally in your browser using Chrome's storage API. Account and subscription data is stored securely in Firebase with appropriate security rules.

All monitoring and content detection is performed locally within your browser. Page content is never transmitted to our servers.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your account data for as long as you maintain an active account. Local extension data is stored on your device and can be cleared by uninstalling the extension or clearing browser data.

If you delete your account, we will delete your personal data from our servers within 30 days, except where we are required to retain it for legal purposes.

You may request account deletion at any time by contacting us at privacy@insiderheat.com.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Export your data
  • Withdraw consent at any time

To exercise these rights, please contact us at privacy@insiderheat.com.

Cookies and Tracking

The InsiderHeat extension does not use cookies. We use Google Analytics to collect anonymous usage data, which helps us understand how the extension is used and improve the service.

Analytics data is collected using the GA4 Measurement Protocol and includes only:

  • Anonymous event data (e.g., feature usage, platform types)
  • A randomly-generated client ID stored locally in your browser

We do not track your browsing activity outside of the specific monitoring functionality you configure. Analytics data cannot be used to identify you personally.

Children's Privacy

InsiderHeat is not intended for use by children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Browser Permissions

The InsiderHeat extension requests the following Chrome permissions:

  • storage — to save your monitoring settings and preferences locally
  • identity — for Google sign-in authentication
  • notifications — to display desktop alerts when new posts are detected
  • alarms — to schedule periodic checks for new content
  • tabs — to open monitored pages for content checking
  • scripting — to extract activity data from monitored pages
  • host permissions (ON3, 247Sports, Reddit, X) — to read content from the specific sites you choose to monitor
  • host permissions (Slack, Discord) — to send webhook notifications if you configure them (Plus feature)

We request only the minimum permissions necessary for the extension to function.

Legal Basis for Processing (EU Users)

For users in the European Union, we process your data based on:

  • Performance of a contract — providing the InsiderHeat service you signed up for
  • Your consent — when you sign in or choose to upgrade
  • Legitimate interests — fraud prevention and service improvement

California Privacy Rights

California residents may request additional information about the personal data we collect or request deletion of personal data by contacting privacy@insiderheat.com.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

privacy@insiderheat.com